Excellent location (supermarket opposite the hotel, close to the beach) Great facilities - shops, hair dressers and nail salon inside, massage too, and customer care is exceptional (multiple daily activities for kids and adults alike) Clean Kind, welcoming and proactive staff
Lena
oktober 2024
We were a big family group travelling together from Ireland (6 teenagers and 8 adults). Rooms: My husband and I booked a Suite for ourselves (HIGHLY RECOMMEND IT), we had a mini fridge, a huge balcony with ocean and mountain views, a big jacuzzi/hobtub, lots of space and storage space, #amazing. All the other rooms were also very big, clean and comfortable. Location: The hotel's location was perfect (close to the beach, stores, 4 different malls, restaurants and bars); Hotel in general: most of the staff is very VERY nice and always helpful (I could count like only 3 not nice ones from a bunch of 50); meals are buffet style which is perfect as you can serve yourself as many times as you want and they change a few things every day; the hotel has different activities for kids and adults every day; you get free pool towels for your whole stay;the hotel has a whole area for kids with a mini arcade, a spa, a shop (very reasonable prices), 5 pools (2 for kids, 2 just for adults, 1 general pool) and a hair salon. I highly recommend getting the half board package as it gives you the breakfast and 1 other meal (lunch or dinner) otherwise lunch per person its 22 euro and for dinner 25 euro, no drinks included (but you can find great restaurants around for way less than that).
Pharris
november 2023
Love this hotel! The rooftop is adults only with gorgeous views & plunge pools - it’s such a lovely place to relax. The buffet breakfast is amazing - such a lot of high quality choice. The rooms are super clean & comfy too.
Catherine
april 2024
Although a little dated in appearance, rooms were comfortable and spotless. Lucky enough to have 4th floor sunny side.
Tracy
februari 2024
The hotel and rooms was clean and well laid out. It has a lot of amenities such as a salon, little food shop, gym, swimming pools, bars, games area and even a jewellery shop! Baby pool was nice and warm. Lots of events for children. Good place to stay for kids. We tried the breakfast, lunch and dinner buffets and they were all really nice, especially the desserts! Don't expect lots of changes in menus though, but it's all nice.
Omran
januari 2024
There are more than 3 pools - 2 adults only on the rooftop and also a nudist part. Quality of food at the buffet was good majority of the time. Staff very polite and helpful. Free access to the gym with water and towels. Shows and events were good and well planned.
Alessandro
april 2024
The food was delicious, lots of fresh fish, lots of choice. Lots of pools, very clean everywhere. The staff were on it with drinks out front, always there to clear tables, put out coasters. Amazing mini fridge, got free champagne and a Toblerone
Bethany
juni 2022
Having stayed here several times before we knew what to expect and were not disappointed. The hotel is always kept immaculate, staff are always cleaning and the rooms are always well maintained and have very comfy beds. Reception Staff are friendly and helpful, the process is smooth and easy to complete and always prompt. We had paid for All Inclusive and there is always a wide choice of options, some a little strange (brussel sprouts for breakfast!) However, you will not go hungry here. Staff around the Hotel are generally very friendly too, so long as you make an effort with them which they appreciate. Good pools and you can always catch the sun here at any time of the day, although in busier periods you may need to be up earlier to get a sunbed - like most hotels in the Summer Holidays!
Tracy
augustus 2022
The location is ideal for restaurants, bars and walks along the promenade between Fanabe and Las Americas. The bar areas are nice and well attended with adequate staff numbers. Staff are all very pleasant and polite. Rooms are cleaned everyday and the shower is very powerful.
Stephen
mei 2024
The staff are very professional and kind mannered. Also, the staff seem very down-to-earth and nothing seems a problem to deal with. The dinner buffet is great, better than some 5 star hotels. Half board is a great option, esp. with fussy children. My son loved the fresh pineapple and pomegranate. The location is good They have a kids' pool. Exceptional value for money!
Lorna
april 2023